Algorithms, technologies, and techniques for research & development in sentiment, opinion & emotion. |
Covering application of NLP, sentiment analysis, and machine learning for Customer Experience analyses, plus journey mapping and optimization. |
9:00am – 9:25am |
Conversation Analytics: Analyzing Sentiment and Customer Satisfaction in Dialogues
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9:25am – 9:50am |
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9:50am – 10:15am |
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10:15am – 10:40am |
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10:30am – 11:00am |
Break
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11:00am – 11:25am |
Extracting Brand Features and Attributes for Consumer Insights from Massive Free-Form Data
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11:25am – 11:50am |
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11:50am – 12 noon |
Sarcasm and its Symptoms
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12 noon – 12:30pm |
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9:00am – 9:30am |
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9:30am – 10:00am |
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10:00am – 10:30am |
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10:30am – 11:00am |
Break
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11:00am – 12 noon |
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12 noon – 12:30pm |
A Consumer Neuroscience Understanding of Emotional Response
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Text and machine learning technologies and their applications for trading, market surveillance, risk, fraud, and compliance, drawing on news, corporate filings, social media, and the range of relevant information sources, focusing on strategy and impact. |
Practical text analytics with a consumer markets, customer intelligence focus. |
1:30pm – 1:50pm |
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1:50pm – 2:35pm |
Panel: Alternative Data: Signal & Noise
- Richard Peterson, MarketPsych
- Outperform Using NLP to Grasp the Wisdom of the Crowd
Noam Tasch, iSENTIUM
- Artificial Intelligence Insights from Alternative Datasets in Investment Management
Jamie Wise, BUZZ Indexes
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2:35 pm – 3:00pm |
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3:00pm – 3:30pm |
Break
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3:30 pm – 4:10pm |
Panel: Trading Reality
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4:10 pm – 4:35pm |
Risk Taxonomies in Finance
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4:35 pm – 5:00pm |
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1:30pm – 3:00pm |
Deep Text and Social Media Analysis
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3:00pm – 3:30pm |
Break
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3:30 pm – 4:00pm |
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4:00 pm – 4:30pm |
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4:30 pm – 5:00pm |
Panel: An Industry Update
moderator: Seth Grimes, Alta Plana
- Steve Cohen, Basis Technology
- Ellen Falci, Clarabridge
- Tom Sabo, SAS Federal
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