Symposium Day 1 will feature conference presentations and panels on natural language processing (NLP), sentiment, and emotion technologies, with application coverage in customer experience, consumer insights, media, healthcare, social data science, and more.
Presentations include:
- Measuring Emotions in Brand Health
Thomas Wilson, Uber and Rob Key, Converseon
- Panel: Brand Value
Ryan Smith, FleishmanHillard
Charvi Ganatra, YouTube
Jen Kern, Tracx
- Is Your Social Listening Measuring What You Think It s?
Jonathan Schwedel, Verizon
- Emotional Intelligence: Defining Sentiment and Relationships for the Machine
Sanggyoon Oh, BPU Holdings/ZimGo
- Visual Revelations of an Emotional President
Skye Morét, Periscopic
- The Amnesiac Customer: Emotions, Memories & the Customer Experience
Howard Lax, Kantar TNS
- Social Benchmarking You Can Bank On
Troy Janisch, U.S. Bank
- Critical Factors in Building Successful AI-Powered Conversational Interfaces
Paul Tepper, Nuance Communications
- The Language of Emoji, Sentiment Analysis and Machine Learning
Keisuke Inoue, Emogi
- How Blockchain Technology Will Change Marketing, Sentiment Detection, and Customer Interaction
Jeremy Epstein, Never Stop Marketing
- Human + Machine NOT Human vs Machine
Mikhail Dubov, Chattermill
- Using Sentiment Analysis to Identify Emotions, Provide Insight, Enhance Customer Experience and Prevent Churn
Trish Dorsey, Ipsos
- The Long-Tail Social Conversation
Steve Dodd, Socialgist
- How Sentiment Analysis will Revolutionize eCommerce
Ezra Daya, Aspectiva
Symposium Day 2, June 28 will feature two sets of half-day workshops. Feel free to mix and match. Attend either day or both, but whichever day(s) you attend, join us for a networking reception Tuesday evening, June 27, 5:30-7 pm!