Steve Ramirez, Beyond the Arc

Steve Ramirez, Beyond the Arc

Steven J. Ramirez is CEO of Beyond the Arc, Inc., customer experience and advanced analytics firm recognized as a leader in the field of customer experience. Beyond the Arc combines strategy consulting with advanced analytics to help companies in a variety of industries differentiate themselves in the marketplace. The company’s social media data mining helps clients improve their customer experience across products, channels, and touch points.

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